We deliver strategy by Governance and Balanced Scorecard (BSC). We support organisations in implementing an integrated set of systems and processes to put these in place.
We provide the full range of deliverables required for the implementation of an Operational Excellence / Continuous Improvement (CI) program and QMS.
Most of our engagements with Clients involve upskilling the internal team in the tools and techniques which form the basis of ongoing improvements.
We do not believe in a-one-size-fits-all and hence our approach is a ‘make to order’ one. Every engagement with a potential client organisation is initiated by a diagnostic phase covering a number of things such as: the issues or opportunities the organisation is looking to tackle, the challenges they have faced to date in dealing with the issue or opportunity etc.
Based on the observations and analysis from the diagnostic phase, our team will put together the construct of a high-level solution along with any options if relevant.
A sound DMS enables some key organisational processes such as Knowledge Management, Risk Management and Compliance.
Most of our engagements with Clients involve upskilling the internal team in the tools and techniques which form the basis of ongoing improvements.
Based on the agreed solution, our team will build an approach, a deployment plan and a resource plan for consideration by the organisation. We strongly recommend a mixed resource model that allows us to upskill the internal resources in the…
Our experienced team will then manage the implementation of the agreed solution and deployment plan. We utilise a combination of Dashboards, Gantt charts, RAID logs and Status Reports to manage the deployment and communicate to key stakeholders.
We strongly believe in ‘what gets measured gets improved.’ Hence, we develop and implement a robust set of KPIs which are baselined at the start of the implementation and then monitored all along. Our KPIs include both Lead and Lag…