Founded in 2011, 3i Consulting specialises in the provision of a wide range of services built around a core philosophy of robust Business Process & Quality Management strategies that are designed to help clients achieve better bottom-line impact. While we have experience of deploying sophisticated Lean Six Sigma and other advanced statistical methodologies, we pride ourselves in keeping it simple for our clients and helping them get the basics right.
We strongly believe that sustainable business process improvement is never one dimensional e.g., redrawing the process map. Therefore, our approach considers a 360-degree view of the business i.e., we ensure our approach, deployment plan, and solution consider implications for Change Management, People, Sustainability, Learning Curve, Supply Chain and Technology.
Challenging the status quo or the embedded organisational beliefs comes naturally to us and is perhaps one of the main reasons our clients do business with us.
Our vision is to be able to offer the market a flexible yet comprehensive consulting service which is founded on the ‘back to basics’ principle. Our ‘back to basics’ approach incorporates salient features such as: upholding the voice of the customer and the other stakeholders as primary, defining processes end-to-end, measuring what matters, deploying technology as an enabler, creating closed-loop systems, building sustainable capability, commercial sense and managing organisational knowledge. It certainly is not about ‘basic’ because that is when piecemeal solutions are implemented leading to waste, instead our approach is about the fundamentals. We strongly believe that newer and more innovative approaches to doing business and operations are always better served by this solid foundation of basics. We have seen many an initiative withers away after that initial focus due to the lack of sustaining fundamentals.
